Warranty & Cleaning

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Blinds For You warrants that its window covering fabrics and components will be free from defects in materials and workmanship for the stated periods from the date of purchase, subject to the provisions of this warranty, specific product and the Blinds Manufacturing and Association of Australia industry guidelines.

This warranty is limited to the repair or replacement of the defective materials and components.  Repairs will be made with like or similar parts.  Blinds For You reserves the right to discharge its obligations under this warranty by refunding the original purchase price of the defective materials or components.

Blinds For You reserves the right to separate the warranty into product categories

Internal Blinds

Blind Type

Warranty Period

Further Warranty Information

Cleaning & Care Instructions

Roller blinds

Easy Spring Roller blinds

5 years Click here Click here
Roller blind Cassette 5 years Click here Click here
Verticals 5 years Click here Click here
Panel Glides 5 years Click here Click here
Pelmets 5 years Click here Click here
Motorisation 5 years battery motors

7 years remotes

7 years hardwired motors

Click here Click here
Roman blinds 5 years Click here Click here
Vision blinds 5 years Click here Click here
PVC venetian blinds 5 years Click here Click here
Aluminium venetian blinds 2 years Click here Click here
Veri shades 2 years Click here Click here
Shutters 10 years on the product

5 years on the components

Click here Click here
Curtains 12 months on the track

Fabric – Warranty period is dependent on individual supplier and fabric range. To find out more about your warranty on your particular fabric, please give us a call.

Click here
Fabric warranty Warranty period is dependent on individual supplier and fabric range. To find out more about your warranty on your particular fabric, please give us a call. Click here

 

 

External Blinds

Blind Type

Warranty Period

Further Warranty Information

Cleaning & Care Instructions

Multistops 5 years on the components

10 years on the fabric #

Click here

Fabric click here

 

Click here

Wire guides 5 years Click here Click here
Guide rails 5 years Click here Click here
Zipscreens 5 years on components

10 year on fabric #

Click here

Fabric click here

Click here

Fabric click here

Pivot Arms 5 years on components

10 year on fabric #

Click here Click here
Fold Arm Awnings 5 years on components

10 year on fabric #

Click here Click here
Roller Shutters Up to 5 years Click here Click here
Cyclone Shutters Up to 5 years Click here Click here
Bermuda 2000 Aluminium shutters 10 years on the product.

5 years on the components

Click here Click here
Bermuda 1500 Aluminium Screening 10 years on the product.

5 years on the components

Click here Click here

# terms & conditions apply

Exclusions

  • Any condition or damage relating to or resulting from accidents, alterations, discolouration or fading over time, misuse, abuse, normal wear and tear, removal and/or reinstallation, failure to follow the installation or use demonstrated instructions, or force majeure including, without limitation, storm, fire, floods, cyclones, standing water, explosions, earthquakes, vandalism, riots, acts of war, pollutants, acts of God or other environments or internal situations subject to moisture laden air.
  • The cost of access equipment (e.g. Scaffold, cherry picker, scissor lift, etc.) or electrical works necessary for repairs.
  • Exposure to the chemicals, and any type of corrosive element such as, cleaning products, insects, marine environments and salt air.
  • Any damage results from exposure to high moisture and highly humidity environments (resulting in mould, mildew or fungal growths) e.g. kitchens, bathrooms.
  • Any products that are requested by purchaser to be made and installed, even though they are outside specification or not recommended.
  • This warranty is not transferrable, and only the original purchaser of the products can make a claim under this warranty.

Warranty Claim Procedure

Any flaws or errors in relation to installation must be received within TWO weeks of installation of the product.

Warranty claims must be made as soon as possible after discovery of the defect and, in any event, within the warranty period.  You can make a claim by visiting our showroom at 171 Ingham Road, West End, giving us a call on 4728 2656 or emailing [email protected]

Warranty claims must be accompanied by proof of payment of the full purchase price by the original purchaser.

 

BMAA Industry Guideline

BMAA has prepared an Industry Guideline to assist manufacturers and retailers deal with customer queries regarding the final product. This guideline is in no way a substitute for legal advice.

Businesses are bound by legislation such as Australian Consumer Law and Australian Standards such as AS2663.2-1999, Textiles – Fabrics for window furnishings – Coated curtain fabrics.

This Guideline is one that is accepted by the industry and should be seen as a “reasonable” test for looking at a perceived fault.

Recommended Industry Guideline for Faults:

The acceptable guideline for imperfections, marks, dots etc. on completed product is:

  • If an imperfection is visible with the naked eye in natural daylight at a distance of 1.2 metres, it is not acceptable.
  • If an imperfection is not visible with the naked eye in natural daylight at a distance of 1.2 metres it is acceptable.

Minor colour variations may occur between any colour swatch supplied and the order received, as the colour swatch is a guide only, this includes paint, stain and lacquers.

This Guideline does not override any rights under Australian Consumer Law

References: Standards Australia AS 2663.2-1999, Textiles – Fabrics for window furnishings – Coated curtain fabrics. Available from SAI Global. The Australian Consumer Law (ACL)